Hyderabad: Pegasystems which has pioneered the business process automation has created its Pega platform that handles omnifunction tasks. The company is creating room for companies to predict the best next step while using advanced technologies. The company, which has achieved healthy financial results this year both in terms of topline and bottomline so far, is aiming to clock $860 million this fiscal.
Pega had been serving major banks, insurance, healthcare, telecom companies who are among the Fortune 500, and extending the scope to serving global 3,000. The company is seeing strong demand for its products and services adding new customers globally.
The company is also giving cloud choice to its customers. While other cloud service providers are offering just one cloud platform to their customers, Pega is enabling scope to its customers to move from one cloud to other cloud platform or from on-premise to cloud.
The company which has a 1,500 workforce in India (Hyderabad has 1,000 while Bengaluru has 500) is on path to expand its capacities going forward. Soon, the workforce will touch 2,000 in India. The growth of Pega has been creating more services jobs through partner companies such as Cognizant, Accenture, Infosys, Capgemini, Wipro and Virtusa. These companies have centres of excellence that house Pega certified developers and architects who take up the implementation at the customer site. They learn Pega technology, get trained on the technology and implement the software.
Globally, there are 30,000 Pega certified professionals of which around 15,000 are in India alone who are employed by partner companies. In the next 3-4 years, the global number could go up to over 50,000 professionals with India likely to have 30,000 of them. Pega ecosystem will accelerate the growth.
The company has launched the University accelerator programme from where 1,500 students will be graduated this coming year from eight engineering colleges (two colleges last year) with the pega certification programme. The programme is offered to third year second semester students and when they finish their last year, for three semesters they go through first and second level certification programme with hands on Pega development experience and companies can give them Pega jobs directly. The Pega platform is a model based platform. The platform writes the codes. The platform makes the companies and individuals future ready and future proof. About 35 colleges have now applied for the certification programme.
Sharing the trends in technology sector, Pegasystems India MD Suman Reddy told Telangana Today, “We have seen in the last few decades that organisations have made investments in several layers of technology- databases, mainframe and ERP systems, messaging platforms and business process management. Companies are increasingly looking at automation.”
While banking and insurance are early adopters and biggest beneficiaries of artificial intelligence, manufacturing sector is slowly catching up.
Data as a whole has evolved in the last 6-7 years. Data analytics is reshaping the IT industry and so are natural language processing, deep machine learning and voice recognition. Industry is making an average employee or a customer smarter by augmenting tools providing more efficiency, insights and information.
Large enterprises are seeing major transformation with the use of artificial intelligence (AI). It is also essential that enterprises know how to use AI that is relevant to them. Industry is learning the scope of AI and the impact it can make, if embraced. Many companies still do not take AI in a pragmatic way. They need to tie the technology strengths of AI to the business needs more intelligently.
“The new way of thinking is to aid people with technology and machine intelligence so that they deliver more efficiently in future,” he adds.
New technologies are emerging. Skill availability is still a concern. Formal education was not available earlier for a long time. Globally there are very few universities that can offer online training and up-skilling opportunities. Those who have jobs also need to up-skill themselves.
The threat of automation is clear. Some of the new jobs will be replaced by new way of working. New infrastructure such as data analytic parks will create more room for employment and up-skilling.