Uber introduces chat feature, multi-destination option in India

Using the in-app chat feature, riders can provide information like their exact location without incurring any call charges.

By Author  |  Published: 28th Aug 2017  7:05 pm
Uber
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New Delhi: Cab aggregator Uber on Monday said it has rolled out two new features — ‘in-app chat’ and ‘multi- destination’ — to improve experience for its riders in India.

Using the in-app chat feature, riders can provide information like their exact location without incurring any call charges.

It will also be available for ‘Pool’ riders. Also, both riders and driver partners will be able to see if their chats were delivered and read, helping confirm the receipt of communication, Uber said in a statement.

“This features also means that regardless of where they are located across the globe, riders and drivers won’t have to share their phone number with one another should they have to get in touch,” it added.

The multi-destination feature will enable riders to add multiple stops along their route, it said, adding that the same can be used while booking the trip.