Air India Express flight carrying 174 passengers experienced a malfunction in the aircraft's air conditioning system shortly after takeoff from Thiruvananthapuram International Airport in Kerala
A hotel in Delhi accommodated nearly 300 passengers, mostly Indians, who were frustrated with the AI officials' lack of specific reasons for the delay.
The incident took place when the Air India official, who was downgraded from business class to economy due to the seat malfunctioning, tried to correct his co-passenger about his loud voice
Air India signed purchase agreements to acquire 470 aircraft from Airbus and Boeing, going one step further in its $70 billion fleet expansion programme