The Central Consumer Protection Authority has directed hotels and restaurants not to levy additional charges such as LPG charges, gas surcharge or fuel cost recovery by default in bills. Consumers can report violations through the National Consumer Helpline or e-Jagriti portal.
Despite a government notice, ride-hailing platforms like Ola, Uber, and Rapido continue to offer advance tipping options, drawing user complaints. The CCPA has yet to act further, as frustration grows over default tips and unclear opt-out mechanisms
The new framework aims to check the sale of walkie-talkies without proper frequency disclosure, licensing information, or Equipment Type Approval (ETA) — practices that violate the Consumer Protection Act, 2019
Central Consumer Protection Authority had issued notices to both Ola and Uber concerning allegations of differential pricing based on users' mobile operating systems
"The decision was taken to protect and promote the rights of consumers as a class and ensure that no false or misleading advertisement is made of any goods or services which contravenes the provisions of the Consumer Protection Act," according to an official statement issued on Sunday
New Delhi: As thousands of commuters find themselves at the mercy of Uber and Ola drivers via ride cancellations, cancellation charges, random surge pricing and long waiting times, the Central Consumer Protection Authority (CCPA) was set to grill cab aggregators over their algorithms on Tuesday. The regulator, under its Chief Commissioner Nidhi Khare, was set […]
