According to reports, the company had hired nearly 1,500 employees last year through its Zomato Associate Accelerator Program to fill customer support roles. However, in recent weeks, many of these employees have been let go without any prior notice
The rise of AI and global economic uncertainties are key reasons behind these layoffs. Amazon, one of the world's largest e-commerce companies, is planning to eliminate approximately 14,000 managerial roles, according to reports
