"crif-high-mark"

The credit bureau calculates the latest credit score and shares the applicant’s complete credit history with the lender so that they can assess the risk of credit of approving the applicant’s application.

The COVID-19 pandemic resulted in deeper financial issues in some households as the pandemic and the resultant lockdowns hurt financially.

"The live customer base shrunk by 7 per cent in Q2 as of Jun 2020 to nearly 5.7 crores. The active loan base also shrunk by nearly 1.5 per cent to 10.5 crore active loans," it said.