IndiGo will offer Rs 10,000 travel vouchers to customers severely impacted during flight disruptions from December 3-5. The compensation is in addition to government-mandated refunds, and vouchers can be used on any IndiGo journey within the next 12 months.
Hyderabad’s Rajiv Gandhi International Airport faced significant disruptions on Monday as IndiGo cancelled 112 flights, including 54 departures and 58 arrivals. Passengers were advised to check flight status, contact customer support, and make alternative travel arrangements amid ongoing operational issues.
IndiGo on Sunday reported strong improvement in operations after days of disruptions, saying refunds are progressing smoothly and the airline is set to operate over 1,650 flights. On-time performance has risen sharply, with full network stabilisation expected by December 10.
IndiGo operations remained disrupted for the third consecutive day in Hyderabad, with 55 flights cancelled or delayed. The airline cited winter schedules, tech glitches, congestion and revised crew-duty rules, and said schedule adjustments over 48 hours aim to restore stability.
A major tech outage forced United Airlines to ground all mainline flights across the US, disrupting over 800 flights and delaying hundreds more. Passengers faced chaos at airports, with global routes including those to India and Europe heavily affected.