WhatsApp users across several countries reported disruptions affecting photos, videos, stickers, GIFs and other media, while text messaging largely continued. Outage reports emerged in India, Britain, France and other countries, with users reporting failed uploads despite troubleshooting attempts
Several WhatsApp users reported their accounts were placed under review for up to 24 hours, temporarily restricting access to key features. The Meta-backed platform said account activity and device information were being checked for compliance with its Terms of Service
The customers will now be able to avail themselves a host of services from an easy-to-interact menu-based chatbot that can be accessed round-the-clock on the messaging platform