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"passenger-rights"

  • SC of India flags ‘exploitative’ airfare hikes, seeks relief for flyers

    The Supreme Court urged the Centre to rationalise airfares and provide relief to passengers, flagging huge fare discrepancies on identical routes. Hearing a plea against arbitrary airline pricing, the court stressed transparency, passenger protection and regulation of dynamic pricing, baggage charges and grievance mechanisms
  • DGCA to station staff at IndiGo HQ amid flight cancellations

    DGCA has deployed personnel at IndiGo's Gurgaon HQ amid widespread flight cancellations affecting thousands of passengers. The regulator will monitor crew deployment, cancellations, refunds, and operations, while summoning CEO Pieter Elbers for a detailed report on disruptions and restoration plans
  • IndiGo passenger slaps fellow flyer onboard Mumbai-Kolkata flight

    A passenger onboard IndiGo’s Mumbai-Kolkata flight 6E138 slapped a fellow traveller in the aisle on Friday. The attacker was declared unruly and handed over to security in Kolkata. A viral video suggests the victim may have been experiencing a panic attack

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