AI will augment human abilities, says Blue Machines COO
Blue Machines AI COO Kshitij Jain says artificial intelligence will support human abilities and not replace jobs. Speaking at the India AI Impact Summit, he highlighted the company’s voice AI technology and its growing acceptance in India and abroad
New Delhi: Artificial Intelligence will be a force for good and augment human capabilities, according to Kshitij Jain, Chief Operating Officer (COO) of Blue Machines AI, which recently grabbed national attention for a live AI-versus-human debate on primetime television.
Blue Machines AI was in the spotlight after engaging in a live, unscripted, hour-long AI-versus-human debate on national TV, a feat it said showcased its real-time enterprise voice AI capabilities.
Speaking on the sidelines of the AI Impact Summit, Kshitij Jain told PTI that India has grown “leaps and bounds” in adopting and building AI technologies.
“The summit is a great example of large companies congregating here to see what India has done in AI. We are huge believers in the India story, and in building in India for the world,” Jain said.
Blue Machines, he added, is focused on building cutting-edge technology and deploying voice AI agents across enterprises.
“Some of the largest enterprises in India are using us. We are getting interest from the United States, Australia, and other international markets,” Jain said.
On widespread fears of AI triggering job losses, Jain asserted that AI would be a force for good in terms of augmenting human capabilities.
The company is showcasing its technology and solutions at the India AI Impact Summit, he said.
Blue Machines’ solutions focus on enabling voice AI agents for large enterprises in India. Jain said these agents offer natural, lifelike, low-latency conversations across local languages.
“We are here to showcase technology from here for the world,” he said.
Describing the widely watched AI-versus-human debate as a moment of pride, Jain said it marked a milestone in enterprise deployment of long-duration conversations and optimum technical performance.
“There are times when closed-room demos work, but for us it was a moment when the country saw it on national TV and understood how voice AI agents function. It followed guardrails and paused when interrupted,” he said.
The broadcast demonstrated that the company’s offering could handle sales and customer support conversations for large enterprises, while also highlighting how AI models can be used to deliver improved outcomes, he added.
