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HyderabadHESPL launches chatbot to provide Covid related info in Hindi

HESPL launches chatbot to provide Covid related info in Hindi

Published: 28th May 2021 6:59 pm

Hyderabad: To ensure that maximum number of people can access Covid-19 related information, Haqdarshak Empowerment Solutions Private Limited (HESPL) has launched a WhatsApp-based chatbot in Hindi and English.

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The goal of the chatbot is to ease information access about Covid-19 vaccines, relief schemes for individuals and MSMEs, health insurance, and the settlement of claims.

The chatbot can be accessed by sending a message to +91 93073 05995, a press release said. Further, users are also redirected to Haqdarshak’s multilingual support helpline for vaccine registrations and scheme applications. Currently, the helpline provides support in Hindi, Marathi, and Kannada. The chatbot will support new languages over the next six months.

“In the next 12 months, we want to reach out to 1 crore families through the chatbot and helpline service,” shares Aniket Doegar, co-founder and CEO of Haqdarshak.

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