Hyderabad Police launch AI tool SOCEYE to track online trouble mongers

Hyderabad Police have launched SOCEYE, an AI-based social media surveillance system designed to detect and track harmful online content. The platform enables real-time monitoring, automated alerts and analysis, helping identify objectionable posts and maintain public order during sensitive incidents

Hyderabad: In an initiative aimed at curbing the spread of harmful online content, the Hyderabad Police launched ‘SOCEYE – Social Media Observation and Cyber Intelligence’, an advanced AI-based application designed for intelligent social media surveillance of cyber trouble mongers, trending online issues that might disrupt public order, analysis, and investigation.

City Police Commissioner VC Sajjanar said that SOCEYE application now enables intelligent automated surveillance, real time analysis, and investigative support through a unified AI driven platform, reducing the enormous manual effort involved to monitor social media round the clock.

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“In its pilot phase itself, SOCEYE showed exceptional success by identifying 85 hateful and communally sensitive content pertaining to the Puranapul X Road incident earlier this year and 126 posts across multiple handles pertaining to the Gudimalkapur issue. Timely content takedown steps were initiated ensuring continuity of peace and harmony and identification of trouble mongers,” he said.

The key features of the SOCEYE are that ‘Integrated Intelligent Dashboard’ feature that integrates data from multiple disparate sources to provide real time situational awareness, the ‘Automated Alert’ that continuously and automatically monitors social media trouble mongers, including communal handles.

The system further facilitates escalation of objectionable or harmful content to the concerned social media platforms for necessary action, while maintaining comprehensive records and tracking of all such requests among other features.