IBM Consulting sets up new facility in Hyderabad

The new facility will focus on domains such as finance & accounts, procurement & supply chain, human resources & recruiting, and industry specific processes including risk & compliance.

Hyderabad: IBM Consulting, IBM’s consulting and global professional services business, has set up a new facility in Uppal, Hyderabad, offering its clients business process operations. 

The new facility will focus on domains such as finance & accounts, procurement & supply chain, human resources & recruiting, and industry specific processes including risk & compliance.

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With this facility, IBM Consulting can help clients achieve their digital transformation goals leveraging talent and IBM’s comprehensive capabilities in process re-engineering, data, and technology.

Business process operations deliver a unified user experience and business value for organisations with use of agile methodologies, advanced process mining and intelligent workflows powered by hybrid cloud and artificial intelligence (AI). In finance for instance, it provides insights for core functionalities such as working capital optimisation, spend leakage, reduced errors/exceptions, and others.

The new facility will also have dedicated workspaces to collaborate with clients via the IBM Garage, a collaborative approach to fast-track innovation and drive meaningful, lasting transformation. 

The facility also serves an additional function of enabling resiliency for IBM Consulting by acting as backup site for Business Process Operations centres in Chennai and Bengaluru.

AI offerings

The onsite team will also collaborate with IBM India Software Labs in Hyderabad to bring in artificial intelligence (AI) and platform offerings to reimagine intelligent workflows in client operations.

Speaking on the occasion, Tony Menezes, global managing partner – Business Process Operations, IBM Consulting said, the company is committed to helping clients leverage hybrid cloud and AI capabilities to accelerate digital transformation across their organisations.

“We will combine our deep industry domain expertise with world-class skills and diversity of talent of Telangana, as we witness significant growth in our Business Process Operations portfolio globally,” Menezes added.

Sachin Varma, senior partner, IBM Consulting, Asia-Pacific said, the expansion to Hyderabad is a key component of the company’s growth plans in India.

“Our aim is to not just transform our clients’ critical business functions with local talent but also to drive skills development and enhance employability in the market,” Varma added.

Global expansion

IBM Consulting has over 1,40,000 skilled professionals globally and is in 150 plus countries today and continues to grow organically and inorganically. The expansion is aligned to its global double-digits hiring strategy across its global delivery network.

Currently, the India footprint of Business Process Operations from IBM Consulting covers Bengaluru, Gurugram, Noida, Chennai, Pune, Mysuru and Mumbai.

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