Mumbai: Despite a dip in global technology spending amid the coronavirus pandemic, the country’s information technology sector is set to post a 2.3 per cent rise in revenues to $194 billion in the current fiscal, Nasscom said on Monday. The industry added 1.38 lakh people to its workforce on a net basis during the year, taking the total number of employees to 44.7 lakh, the National Association of Software and Service Companies (Nasscom) said in its review of the current financial year ending March 31.
Nasscom’s president Debjani Ghosh said the industry reworked its models amid the lockdowns and ensured that work continues to get delivered as per schedules, and IT is now the first sector to call out a revival post pandemic. “We have emerged more resilient and more relevant from the crisis. We have been the bellwether to lead the fight against Covid,” she said.
Exports for the fiscal year ending March 2021 are set to grow 1.9 per cent to $150 billion while domestic revenues are projected to rise at a faster clip of 3.4 per cent to $45 billion, the industry lobby group said. IT services segment will grow 2.7 per cent to $99 billion while Business Process Management (BPM) will see a growth of 2.3 per cent at $38 billion. Software products segment will witness a growth of 2.7 per cent at $9 billion and hardware grow 4.1 per cent to $16 billion.
The only segment which de-grew during the fiscal year is engineering and research and development where revenues were down 0.2 per cent to $31 billion. The e-commerce segment will see a 4.8 per cent growth in revenues at $57 billion on the back of a 82 per cent jump in e-tail even as there will be a 75 per cent degrowth in e-travel sub-segments, as per Nasscom.
Nasscom said there was a 3.2 per cent decline in global tech spend on the back of a 3.5 per cent contraction in the global GDP. The IT industry now delivers 8 per cent of Indian GDP, contributes to over half of services exports and 50 per cent of the foreign direct investment, it noted.
The domestic industry players filed 1.15 lakh patents in FY21 in India and 8,000 in the US while 1,600 new startups were added during the same period, taking the total number of such tech companies to 12,500. In terms of outlook, Nasscom pointed to some of the listed companies mentioning about a pipeline of over $15 billion while a survey of 100 chief executives also painted a positive picture.
From a human resources perspective, Ghosh said a hybrid model which involves working from both homes and offices is the clear future but said it will be very difficult to peg a number on the same. Nasscom will be coming out with a framework in the next six months on such a delivery model, after consultations with the industry and the government, she said, adding that there are aspects on taxation and labour laws which need to be sorted.
When asked about the future of the huge campuses from where industry players operate, Nasscom’s chairman Pravin Rao said that offices will be important from culture-setting and also innovation perspective. Rao said Nasscom expects better policies from the newly inaugurated President Joe Biden-led administration in the industry’s key market of the US with easier immigration norms.
The Biden administration has already put on hold some of the earlier decisions taken by the Trump administration on immigration, and Nasscom expects fruitful consultations on the same once the officials settle down, he said, hinting that there will be an increase in people being sent to the US but it may be the ones with higher experience.
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