Nandakam app launched for TTD to streamline defect, maintenance tracking

The platform will enable tracking defects and maintenance issues across pilgrim accommodation and facilities, alongside sanitary issues across key pilgrim routes, including the ghat roads, Srivari steps, and the Alipiri footpath, with automatic complaint escalation and live tracking of resolution progress.

Hyderabad: 3Five8Technologies (parent company of ADDA.io) has launched Nandakam, a defect and inspection management application developed for Tirumala Tirupati Devasthanams (TTD), which was unveiled by Andhra Pradesh Chief Minister N Chandrababu Naidu during the ongoing Brahmotsavam celebrations in Tirumala.

The platform will enable tracking defects and maintenance issues across pilgrim accommodation and facilities, alongside sanitary issues across key pilgrim routes, including the ghat roads, Srivari steps, and the Alipiri footpath, with automatic complaint escalation and live tracking of resolution progress.

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Built by 3Five8Technologies (Makers of ADDA.io), Nandakam is positioned as part of Digital Tirumala — TTD’s broader initiative to modernize both pilgrim-facing services and the operations of the teams who keep Tirumala running and is deployed across 8,000 residential units.

It supports both TTD’s Facility Management Services (FMS) team, responsible for maintaining pilgrims’ rooms and facilities, and TTD’s Health Department, which oversees sanitation across Tirumala. Through immediate issue reporting, faster routing to the right team, timely resolution, verified fixes, and real-time tracking, Nandakam will help manage and resolve issues more efficiently.

“Nandakam was built to digitize defect management across TTD facilities—making it easier for teams to report, track, and resolve issues on time,” said Manu HV, Senior Product Manager, 3Five8 Technologies.