Nepal floods: India activates 24×7 control room, helplines for nationals

India has set up a 24x7 MEA control room and helplines to assist nationals affected by devastating flash floods in Nepal. With 359 deaths and 288 Indians missing, India assured Nepal of support as rescue operations continue

New Delhi: In view of the flood situation in Nepal, the Ministry of External Affairs has set up a round-the-clock control room here to assist people. As the death toll from Nepal’s devastating flash floods surged to 359 on Thursday, rescuers launched a race against time to trace hundreds still missing, including 288 Indian nationals.

“We have set up a control room in the Ministry of External Affairs here, which will function round-the-clock. Details of the helpline and the control room telephone numbers are being put out on our X handle, and you should be getting them soon. Our embassies, both in Kathmandu and in Beijing, have also set up 24×7 helplines,” ministry spokesperson Randhir Jaiswal said at a media briefing here.

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Later, the MEA shared details of the control room in a statement. “The control room can be contacted at +91 11 2308 8718 +91 11 2308 8719. For WhatsApp calls/messages: +91 9968291988. Email: situationroom@mea.gov.in,” it said. The emergency contact numbers of the Indian embassy in Kathmandu are (also on WhatsApp): +977 985 131 6807; +977 970 910 7500; and +977 981 032 6117.

The massive flash floods originating in Tibet swept through central Nepal on Wednesday, devastating several towns and villages, washing away critical bridges and crippling a dozen hydropower projects, affecting multiple districts. India on Thursday said it stands “shoulder-to-shoulder” with Nepal to help it deal with the crisis as rescue operations gathered momentum in the Himalayan nation.

According to the MEA, Nepali authorities can be contacted at the following helpline numbers: Tourist Police: +977 9851289445; Nepal Army: +977 9851072914 (email: dgmi-foreign@nepalarmy.mil.np); NDRRMA: +977 9851320269 /+977 9849281097; Rasuwa Police: +977 9851254960; Assistant chief district officer, Rasuwa: +977 9851164422; Nuwakot Police: +977 9851282380; Assistant chief district officer, Nuwakot: +977 9851248777; Dhading Police: +977 9851229860; Chief district officer, Dhading: +977 9851247777; Chitwan Police: +977 9855013999; Assistant chief district officer, Chitwan: +977 9855088891.