Pegasystems collaborates with Google Cloud to improve healthcare solutions

Hyderabad: Pegasystems collaborated with Google Cloud to improve experiences in healthcare with better data insights and personalisation, and bring together the capabilities of Google Cloud’s Healthcare Data Engine and Pega’s suite of intelligent healthcare solutions. New healthcare models have created siloed experiences for multiple audiences across departments within a single organisation – including members with […]

Hyderabad: Pegasystems collaborated with Google Cloud to improve experiences in healthcare with better data insights and personalisation, and bring together the capabilities of Google Cloud’s Healthcare Data Engine and Pega’s suite of intelligent healthcare solutions.

New healthcare models have created siloed experiences for multiple audiences across departments within a single organisation – including members with insurance questions, authorised caregivers, patients living with chronic disease, and more.

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Additionally, the shift to digital records has created an explosion of data that many organisations struggle to manage. These shifts have surfaced new challenges to combine multiple data sources and take appropriate action on consumers’ channel of choice with tailored care and service.

This partnership with Google Cloud will allow Pega’s clients to configure their applications using Google Cloud’s Healthcare Data Engine, which enables advanced analytics and AI in a secure, compliant, and scalable cloud environment, seamlessly working with Pega’s healthcare solutions. 

Google Cloud’s Healthcare Data Engine harmonises data from multiple sources, including medical records, claims, clinical trials, and research data, providing a foundation for Pega to facilitate and optimise millions of individualised, data-based conversations between consumers and health organisations, including service and claims interactions, and care navigation activities.

By aligning these technologies, healthcare organisations can make better real-time decisions around gaps in care and population health, gain access to better patient and member views, and improve clinical trials. Organisations will be able to unlock their data’s full potential to enable more personalised engagement, care, and services, ultimately creating better health outcomes and experiences.

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