WhatsApp has launched Business AI on WhatsApp in India, enabling eligible businesses to provide AI-powered customer support, automate responses, capture leads and book appointments. The feature will also support UPI payments within chats in the coming weeks.
Reliance Industries and Meta have formed a Rs 855 crore joint venture, Reliance Enterprise Intelligence Limited, to market and distribute enterprise AI services in India. The partnership offers cloud and hybrid AI solutions for industries including IT, finance, sales, and marketing