"chaitanya-chokkareddy"

Hyderabad-based cloud communication firm to expand presence in the US and foray into Europe

This feature cuts down lead response time, tracks customers across multiple channels and enables efficient use of chat and calls to close sales.

The city-based company saw a lot of traction from edtech and fintech enterprises even as the traditional customer-centric sectors like taxi and grocery delivery saw a dip in the first 4-5 months of 2020.