Civil Aviation Minister Rammohan Naidu said Ministry is looking into the complaint of non-availability of a pre-booked wheelchair by Air India to an 82-year-old woman passenger at Delhi airport
The woman Raj Pasricha, the widow of a Lieutenant General, on her way to Bengaluru, suffered a fall after walking for a long distance at Terminal 3 of the Indira Gandhi International Airport, as the airline failed to provide her with a wheelchair that was pre-booked
