Government’s move to raise FDI limit in the insurance sector to 100 per cent is welcome, but it must address genuine concerns with openness and fairness
It it essential that all insurers establish procedures to let policyholders get clear and transparent communication at various stages of claim process, Irdai said in a circular.
The government on March 2 notified comprehensive amendments to the Insurance Ombudsman Rules, 2017, with a view to improve the working of the insurance ombudsman mechanism.