In the event of cancellations, a penalty of 10 per cent of the fare, not exceeding Rs 100, shall be imposed on the driver if the cancellation is made without a valid reason. A similar penalty will be imposed on the passenger when such cancellation is made without a valid reason
Hyderabad: The consumer court has penalised Ola Cabs for charging a customer an exorbitant amount and not providing air conditioning. Following a petition filed by Jabez Samuel stating that he and his wife were left stranded for four hours after the cab driver asked them to get down after covering 5 kilometers in October last […]
