TTD launches Nandakam app to track defects, maintenance and sanitation issues in Tirumala

TTD has launched Nandakam, a defect and inspection management application, to track maintenance and sanitation issues across Tirumala. The platform enables automatic complaint escalation, live resolution tracking and verified fixes across pilgrim facilities, routes and 8,000 residential units.

Hyderabad: Nandakam, a defect and inspection management application for Tirumala Tirupati Devasthanams (TTD) was launched by AP Chief Minister, N. Chandrababu Naidu, during the ongoing Brahmotsavam celebrations in Tirumala.

The platform will enable tracking defects and maintenance issues across pilgrim accommodation and facilities, alongside sanitary issues across key pilgrim routes, including the ghat roads, Srivari steps, and the Alipiri footpath, with automatic complaint escalation and live tracking of resolution progress.

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Built by 3Five8Technologies (Makers of ADDA.io), Nandakam is positioned as part of Digital Tirumala — TTD’s broader initiative to modernize both pilgrim-facing services and the operations of the teams who keep Tirumala running and is deployed across 8,000 residential units.

It supports both TTD’s Facility Management Services (FMS) team, responsible for maintaining pilgrims’ rooms and facilities, and TTD’s Health Department, which oversees sanitation across Tirumala. Through immediate issue reporting, faster routing to the right team, timely resolution, verified fixes, and real-time tracking, Nandakam will help manage and resolve issues more efficiently.

“Nandakam was built to digitize defect management across TTD facilities—making it easier for teams to report, track, and resolve issues on time,” said Manu HV, Senior Product Manager, 3Five8 Technologies.