Users free to keep or delete Sanchar Saathi: Jyotiraditya Scindia

Union minister Jyotiraditya Scindia said the mandatory pre-installed Sanchar Saathi fraud-reporting app can be deleted by users. The DoT has ordered all new and updated mobile devices to include the app, aiming to expand awareness and protection against phone-related fraud

New Delhi: Union minister Jyotiraditya Scindia on Tuesday said the Sanchar Saathi app, a fraud reporting app the government wants pre-installed on all devices, can be deleted by users.

Users can decide to keep the Sanchar Saathi app or delete it, Scindia told reporters on Tuesday.

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The Department of Telecom has directed manufacturers and importers of mobile handsets to ensure that its fraud reporting app, Sanchar Saathi, is pre-installed on all new devices and installed via a software update on existing handsets.

According to the direction dated November 28, all mobile phones that will be manufactured in India or imported after 90 days from the date of issuing of the order will need to have the app.

All mobile phone companies are required to report compliance to the DoT within 120 days.

“If you want to delete it, then delete it. But not everyone in the country knows that this app exists to protect them from fraud and theft,” Scindia said.

Union minister for communications further noted that, “It is our responsibility to make this app reach everyone. If you want to delete it, then delete it. If you don’t want to use it, then don’t register it. If you register it, then it will remain active. If you don’t register it, then it will remain inactive.”