CCPA issues notices to Ola, Uber for alleged unfair pricing practices: Consumer Affairs Minister Joshi

Last month, Joshi had emphasised "zero tolerance for consumer exploitation" and asked CCPA to conduct a thorough enquiry into these allegations

New Delhi: Consumer Affairs Minister Pralhad Joshi said on Thursday that the Consumer Protection Authority (CCPA) has issued notices to cab aggregators Ola and Uber for alleged differential pricing for identical rides based on the user’s mobile operating system — Android or iOS.

“As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of mobiles (#iPhones/ #Android) being used, Department of Consumer Affairs through the CCPA has issued notices to major cab aggregators #Ola and #Uber, seeking their responses,” Joshi said in a social media post.

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As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of mobiles (#iPhones/ #Android) being used, Department of Consumer Affairs through the CCPA, has issued notices to major cab aggregators #Ola and #Uber, seeking their…

— Pralhad Joshi (@JoshiPralhad) January 23, 2025

Last month, Joshi had emphasised “zero tolerance for consumer exploitation” and asked CCPA to conduct a thorough enquiry into these allegations. He had described this practice as a “prima facie unfair trade practice” and a “blatant disregard” for consumers’ right to transparency.