Discussing mental health on social media influence how employers see job candidates: Study

We think reducing stigma around mental health is extremely important, but our study suggests that mental health posts on Social Media could have unforeseen consequences for people disclosing their mental health challenges, says Jenna McChesney

Washington DC: People routinely discuss mental health difficulties on social media sites, but according to a recent study, these disclosures can influence how potential employers see job candidates.

People are often encouraged to discuss their mental health struggles on social media with the goal of reducing the stigma associated with mental health challenges, says Lori Foster, co-author of a paper on the study and a professor of psychology at North Carolina State University.

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We think reducing stigma around mental health is extremely important, but our study suggests that mental health posts on platforms such as LinkedIn could have unforeseen consequences for people disclosing their mental health challenges.

Specifically, we found that these disclosures can influence the way people view us in professional contexts, says Jenna McChesney, first author of the study and assistant professor of psychology at Meredith College who worked on the study while a grad student at NC State.

It’s important for people to take that into consideration when determining whether to share their mental health experiences online. The researchers recruited 409 recruiting experts to engage in a study.

About 25 per cent of the participants were shown a job candidate’s LinkedIn page, which made no mention of mental health issues.

Another 25 per cent of the participants were shown the same LinkedIn page, but it included a post about the candidate’s anxiety and depression experiences. A third of the participants in the survey saw the LinkedIn profile and heard an audio interview with the candidate.

In addition, the final 25% of participants saw the LinkedIn profile, including the post about anxiety and sadness, and listened to the audio interview. Following that, all study participants were asked a series of questions on the job candidate’s personality and potential performance in the workplace.

We found that study participants who saw the LinkedIn post about mental health challenges viewed the job candidate as being less emotionally stable and less conscientious, McChesney says.

Hearing the interview lessened a study participant’s questions about the candidate’s emotional stability, but only slightly. And hearing the interview did not affect the views of participants about the job candidate’s conscientiousness.

In other words, the perceptions evaluators had after seeing the LinkedIn profile largely persisted throughout the interview. Our findings don’t mean people should refrain from posting about anxiety and depression on LinkedIn, McChesney says.

However, people who are considering posting about these issues should be aware that doing so could change future employers perceptions of them. There is a big push for people to always be their full authentic selves, but there has been little research into any positive or negative consequences associated with that, Foster says.

This study is a step toward getting a more complete picture, and it highlights just how much additional work is needed. There are also implications for employers, Foster says.

When hiring managers look up candidates on LinkedIn, they risk seeing information that can color their perceptions, even subconsciously. Organizations should implement guidelines for using LinkedIn during the hiring process to encourage equitable comparisons among all candidates, including those who openly discuss mental health challenges.