Educate customers about no hidden charges in DCCBs: TSCAB chairman

Konduru Ravinder Rao urges officials to educate the people about the transparent services being provided at the DCCBs.

Karimnagar: Appealing the Karimnagar District Cooperative Central Bank officials to win confidence of the customers and not to let complacency set in, Telangana State Cooperative Apex Bank Chairman, Konduru Ravinder Rao has urged the officials to educate the people about the transparent services being provided at the DCCBs.

“Educate the customers that there are no hidden charges for any services being provided by the cooperative bank unlike the commercial banks”, he stated and informed the bankers to treat the customers with respect as they were supporting the bank for its successful functioning.

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Ravinder Rao was felicitated by the TSCAB employees’ association and the staff of the bank in Karimnagar town on Friday on the occasion of winning NABARD awards viz TSCAB emerging as best cooperative bank in the country and Karimnagar DCCB as the best cooperative bank in the South India on the occasion of 40th foundation day of NABARD recently.

Speaking on the occasion, TSCAB chairman attributed the winning of national awards due to the cohesive team work and appealed to the staff to continue the same spirit and remain at the top level in the country with integrity. Stating that the wellbeing of staff would be his top priority, he informed them to strengthen the banks and PACS to provide better services to customers.

Appreciating the bank staff for their relentless services even during the pandemic situation, he said that the bank staff had risked their lives and participated in the recovery of loans and added that two of the staff members had succumbed to the deadly virus also.  He also thanked the NABARD for recognising the services of KDCCB and awarding them for excelling in all the 16 parameters.

DCCB CEO N Satyanarayana Rao congratulating the staff for winning the NABARD national award urged the employees to maintain good customer relation, speedy disposal of applications for loans and achieve the target of making business of Rs 5,000 crore during this financial year.

DCCB director P Mohan Reddy, general managers’ B Sridhar and Riazuddin, PACS chairmen Tirupathi Reddy, Bhaskar Rao and Manohara Reddy, TCCBEA chief vice president Srikanth, district president Hanumantha Rao, union leaders Lavanya, Anitha and others were also present.