Hyderabad airport launches real-time lost and found tracking platform

GMR Hyderabad International Airport has launched a real-time Lost & Found Tracking and Communication Platform to simplify the recovery of misplaced belongings. Passengers can submit requests online, receive a unique reference ID, track progress and get updates until items are returned.

Hyderabad: GMR Hyderabad International Airport Ltd. (GHIAL) has launched GMR Airport’s first Real-Time Lost & Found Tracking and Communication Platform for passengers. The digital platform simplifies the process of reporting, tracking and recovering lost belongings.

It brings lost-item reporting, request tracking and passenger communication onto a single platform. Passengers can now monitor the status of their requests in real time and receive timely updates throughout the recovery process.

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The service can be accessed through the Hyderabad Airport Lost & Found Page: https://www.hyderabad.aero/lost-and-found. The platform has been designed to make lost-item reporting quick and convenient, a press release said.

Passengers can visit the portal and click Raise a Request, enter details and submit the request and receive a unique reference ID via email. The reference ID can be used to track the status of the request online. Updates are received until the item is identified, verified and returned.