Lufthansa Group Airlines to start using Apple AirTag location feature for effective baggage process

Lufthansa Group airlines now offer Apple AirTag integration for enhanced baggage tracking. Passengers can securely share AirTag data for faster and more transparent baggage solutions. The new feature is part of ongoing digital innovations by Lufthansa Group's "Digital Hangar”

Hyderabad: Missing baggage troubles for air passengers will be a thing of past, especially for those travelling by Lufthansa Group Airlines. With the introduction of the new facility of integrating the Appli AirTag location feature into the baggage tracing process, the chances of baggage going missing is almost nil now.

Lufthansa Group Airlines including SWISS, Austrian Airlines, Brussels Airlines and Eurowings and Lufthansa have begun using the new service launched by Lufthansa digital products team ‘Digital Hangar”, a press release from the airline said on Wednesday.

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Now, customers can use the new function to privately and securely share the location of their AirTag or Find My network accessory via the familiar digital channels of the baggage tracing service. The group’s airlines integrate this information into their systems accordingly and can therefore digitally support baggage tracking.

Chief Commercial Officer of the Lufthansa Group Dieter Vranck saod the use of Apple AirTag data is one example of many ways in which we are continuously developing the customer journey of all our Group airlines due to innovative digital services.

“Thanks to our app and website, passengers can now find solutions quickly and easily in the event of irregularities,” added Oliver Schmitt, Head of the Lufthansa Group Digital Hangar. “In particular, we have been able to achieve significant improvements in the last few months in the area of baggage tracing. The integration of our customers’ AirTag data opens up additional possibilities for us to act even more efficiently and quickly.”