RGIA achieves ACI accessibility accreditation – Level 1, reinforcing commitment to inclusive travel

Rajiv Gandhi International Airport (RGIA), operated by GMR Hyderabad International Airport Ltd, has received the ACI Accessibility Accreditation – Level 1, marking a key step toward enhanced inclusivity, accessibility, and dignified travel for passengers with disabilities and reduced mobility

Hyderabad: GMR Aero-led consortium Hyderabad International Airport Ltd (GHIAL) on Tuesday announced that Rajiv Gandhi International Airport (RGIA) has been awarded the ACI Accessibility Accreditation – Level 1 by Airports Council International (ACI) World.

This recognition marks a significant milestone in RGIA’s journey toward creating a more inclusive, accessible, and dignified travel experience for all passengers, including those with disabilities and reduced mobility.

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The ACI Accessibility Enhancement Accreditation Program is a global initiative designed to help airports assess and improve their accessibility standards. Level 1 serves as the foundational tier, guiding airports to identify existing barriers, evaluate current infrastructure and services, and begin implementing internationally recognised best practices.

RGIA was assessed on key parameters including physical infrastructure (such as ramps, signage, and accessible restrooms), passenger services (including assistance programs and communication aids), staff training, and the airport’s organisational culture and leadership commitment to inclusivity.

Pradeep Panicker, CEO, GMR Hyderabad International Airport Ltd said, “Our goal is to ensure that every traveler—regardless of physical or cognitive ability—feels welcomed, supported, and empowered.”