The incident took place when the Air India official, who was downgraded from business class to economy due to the seat malfunctioning, tried to correct his co-passenger about his loud voice
Air India signed purchase agreements to acquire 470 aircraft from Airbus and Boeing, going one step further in its $70 billion fleet expansion programme
Air India said in a statement, "All our passengers are being extended maximum on-ground assistance with clearance formalities and provided other necessary support"
All of us at Air India are concerned about the passengers and staff and are making every effort possible to operate the ferry flight as soon as possible
"In view of the prevailing circumstances in Manipur, India, AI will offer a full fee waiver on rescheduling/cancellation* for all #AirIndia flights to/from Manipur, India till 8th May’23," tweeted Air India.