Justice Prathiba M Singh dismissed petitions of restaurant bodies challenging Central Consumer Protection Authority guidelines prohibiting hotels and restaurants from levying mandatory service charge on food bills
Hyderabad: The Central Consumer Protection Authority (CCPA) has recently issued guidelines barring hotels and restaurants from levying service charges automatically or by default on food bills. Under the guidelines, consumers can lodge complaints against hotels and restaurants in case of violation. If a consumer sees a restaurant levying a service charge, they have four options […]
