IndiGo reported a sharp fall in net profit for the December quarter after facing massive flight disruptions and costs linked to new labour laws. The airline also faced regulatory action, fines and schedule curbs following widespread cancellations and delays earlier in the month
IndiGo will offer Rs 10,000 travel vouchers to customers severely impacted during flight disruptions from December 3-5. The compensation is in addition to government-mandated refunds, and vouchers can be used on any IndiGo journey within the next 12 months.
IndiGo faces widespread flight disruptions due to crew shortages and FDTL restrictions, causing delays and cancellations at Hyderabad’s Rajiv Gandhi International Airport and across India. Passengers report long queues, missed appointments, and poor communication, while DGCA seeks operational details