Dev Punj, VP- Chimes Aviation Academy ( CAA) on Pilot selection: What do airlines actually look for beyond academic scores ?

These assessments help airlines understand how candidates process information, manage competing demands and make decisions when the answer is not immediately obvious. Alongside technical knowledge, they offer insight into the cognitive and interpersonal abilities required for safe flight operations.

Gurugram: For years, the popular perception of becoming a pilot has centred on technical knowledge: understanding aircraft systems, mastering procedures and accumulating flying hours. But as airlines refine their recruitment processes, another question is becoming increasingly important: how does an aspiring candidate think, communicate and respond under pressure?

That is where aptitude assessments come in. Alongside group tasks and interviews, they help build a fuller picture of a candidate’s potential.

---

At Chimes Aviation Academy (CAA), they are central to how we select and train cadets.

These assessments help airlines understand how candidates process information, manage competing demands and make decisions when the answer is not immediately obvious. Alongside technical knowledge, they offer insight into the cognitive and interpersonal abilities required for safe flight operations.

The shift from knowledge to capability

A candidate  can perform exceptionally well academically and still struggle with the demands of flight operations. Pilots must interpret information from several sources, identify priorities and respond to changing situations without losing sight of the bigger picture.

A good selection therefore looks beyond what cadets already know. It asks whether they can learn, adapt and apply information effectively in a cockpit. Selection should test potential, not just performance.

Technical knowledge can be developed through training, but airlines also need to assess how candidates approach unfamiliar problems, manage workloads and exercise judgement.

What aptitude assessments reveal

Although assessment formats vary across airlines, several core abilities commonly feature in pilot selection.

Numerical and spatial reasoning: Numerical tests examine how candidates work with figures involving speed, distance, time and ratios. Spatial reasoning assesses their ability to understand orientation, movement and position, helping establish how effectively they interpret three-dimensional information.

Memory and multitasking: Pilots must retain instructions while managing other responsibilities. Assessments may test short-term memory and the ability to monitor multiple information streams. Effective multitasking involves prioritising tasks and maintaining awareness rather than attempting to do everything simultaneously.

Reaction time and decision-making: Quick responses matter, but accuracy and judgement matter just as much. Candidates need to recognise what is happening, understand its significance and respond appropriately. A fast reaction that leads to an incorrect decision offers little advantage.

Verbal reasoning and English proficiency: Verbal reasoning tests how candidates interpret written information, understand instructions and draw conclusions. English proficiency focuses on their ability to understand and communicate messages clearly. The International Civil Aviation Organization (ICAO) sets Level 4 as the minimum operational language proficiency benchmark for pilots required to use radiotelephony. This includes understanding standard aviation phraseology and using plain language when situations require it.

Together, these assessments help airlines evaluate how candidates absorb, interpret and act on information.

The human skills behind cockpit performance

Cognitive ability is only one part of pilot selection. Flying is a team activity, and the way a candidate interacts with others can have important implications for safety.

Teamwork and communication: Pilots must share information, coordinate responsibilities and listen to other crew members. Communication needs to be clear, timely and accurate. It also requires the confidence to raise concerns when something appears incorrect, regardless of seniority.

Stress tolerance: Candidates may face time constraints, unfamiliar tasks or competing demands during assessments. Airlines want to understand whether they can maintain focus, organise their thinking and make considered decisions under pressure.

Humility and openness to feedback: Pilots must recognise the limits of their knowledge, acknowledge mistakes and remain willing to reconsider decisions when new information emerges. Confidence is important, but more important is the ability to listen, learn and accept corrections as constructive feedback.

These qualities help airlines understand how candidates might contribute to a safe and effective cockpit environment.

Why Crew Resource Management matters

These abilities come together in Crew Resource Management (CRM), an approach to using all available resources effectively to support safe flight operations. This includes crew knowledge, communication, cockpit systems, procedures and information from air traffic control.

Consider a situation in which an aircraft develops an unexpected technical issue. The pilots must interpret the information, divide responsibilities, follow procedures and communicate with each other while maintaining awareness of the overall situation.

Technical knowledge remains essential, but the crew’s ability to coordinate its response is equally important.

This is why airlines screen for behaviours associated with CRM. They need candidates who can share information, listen to different perspectives, speak up when necessary and work towards a common outcome. EASA guidance on flight crew psychological assessment also recognises cognitive abilities, operational competencies and social competencies aligned with CRM principles.

What do pilot aptitude tests look like?

There is no single format used by every airline. Depending on the program, candidates may encounter:

• Computer-based tests: Numerical reasoning, spatial orientation, memory, mental arithmetic, reaction time, and multitasking exercises.
• Verbal and language assessments: Reading comprehension, listening tasks, spoken responses, and English proficiency checks.
• Personality questionnaires: Questions exploring behavioural tendencies, responsibility, and responses to workplace situations.
• Group exercises: Collaborative tasks that allow assessors to observe communication, teamwork, decision-making and responses to disagreement.
• Interviews and simulator assessments: Questions about motivation and situational judgement, alongside exercises that may assess coordination, workload management, and adaptability.

At Chimes Aviation Academy (CAA), candidates take theADAPT assessment, an online psychometric and aptitude test at our dedicated ADAPT centre. They then complete a group task and a personal interview with airline panellists, so the process looks at both cognitive ability and the behaviours that matter in a cockpit. Candidates who are selected then join us as cadets for our CAA IndiGo Cadet pilot program.

In my experience, academic results tell only part of the story. A candidate may know every answer and still find it difficult to respond well when something unexpected happens. Aptitude tests help us understand that early, so we can select with confidence and support each cadet from the start

What the industry is really looking for

Modern aircraft provide pilots with extensive information and automation, but technology does not remove the need for human judgement. Pilots must interpret information correctly, recognise when something seems wrong, and communicate effectively with the rest of the crew.

Ultimately, airlines are looking for more than candidates who can answer test questions quickly. They need individuals who can process information, prioritise tasks, make sound decisions and work effectively with others.

That is what makes aptitude testing relevant to modern pilot selection. The central question is no longer simply what a candidate knows today, but whether they have the potential to develop the judgement, communication and teamwork skills required when it matters most.