ServiceNow set to scout for talent

Hyderabad: American software company ServiceNow, which has its second largest research and development (R&D) centre in Hyderabad, has tripled its employee base in the last two years and looks to hire more talent.

The company, which provides cloud computing platforms to enterprises to manage their digital workflow, is keen to hire more people to increase its engineering capabilities along with upskilling its current employees. In addition, the company is also looking at setting up its own data centre in the country.

“The Hyderabad development centre is pretty large and it is like a microcosm of our global counterpart. Every function that is being done at the centre is our core focus area of product development. We have a bi-annual product launch happening and major part of the development in making those products are done by our engineers at the centre.

We have capabilities in artificial intelligence, machine learning, security operations along with user experience (UX) designers. We aim to increase the capabilities going ahead,” says Sumeet Mathur, vice-president and head of India Development Centre at ServiceNow.

With regard to its data centre plans, Mathur declined to give any further details but said that the company is keen to set it up in India by next year.

It recently acquired Hyderabad-based robotic process automation (RPA) company Intellibot. Through this partnership, the city company will help ServiceNow customers automate repetitive tasks and improve automation. ServiceNow will build Intellibot’s capabilities natively into its platform to help its customers integrate with both modern and legacy systems.

As part of its NextGen programme, which aims at training students, the Hyderabad centre hires students from premier institutions such as IITs, NITs and IIITs. The programme is being done in partnership with TCS, IBM, Infosys, KPMG, Deloitte, Wipro and L&T Infotech. For its training and certificate organisation which covers technical training, certification and custom training, it has trained 47,000-plus students globally in 2020. It has plans to train and certify 1,800-2,000 students in India next year.

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