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A new Zoom-commissioned study shows that while India’s AI-native generation welcomes AI for productivity and efficiency, 74% still prefer access to human agents in service interactions, underscoring growing demands for data privacy, accuracy, and empathetic digital experiences.
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Zoom launches AI Companion 3.0 at Zoomtopia 2025, featuring agentic AI for personalized assistance, task management, note-taking, and research. Custom AI agents and enhanced CX tools help businesses boost productivity and collaboration.
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Zoom has rolled out enhanced AI Companion features with support for 16 third-party apps, allowing users to automate tasks, summarize meetings, and boost productivity across platforms like Google Meet, Asana, Jira, and more—now available online for small businesses.
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Zoom has launched its AI-powered Contact Center in India, offering an omnichannel, cloud-based solution with Bring Your Own Carrier (BYOC) support. The platform aims to enhance customer service, streamline agent workflows, and meet compliance needs across sectors.
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Zoom said the layoffs are not company-wide and it will continue to hire for roles in artificial intelligence, sales, product and across operations in 2024.
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"Google announced in a Wednesday blog post that WebEx by Cisco and Zoom are now launching on Android Auto, bringing audio-only functionality and expanding the range of available apps for users."
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The company states that Zoom AI Companion provides robust, real-time digital assistant features aimed at enhancing user productivity and facilitating more effective collaboration.
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Beginning in 2022, Google and Verizon collaborated to preload the BlueJeans app on (since-discontinued) Verizon's Glass Enterprise Edition 2 smart glasses.
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According to a report by WABetaInfo, WhatsApp's parent company Meta is currently beta testing a screen-sharing feature on Android devices.
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The company said that Zoom Events combines the reliability and scalability of Zoom Webinars, Zoom Meetings and Team Chat in one comprehensive solution for event organisers, with the ability to produce live events for internal or external audiences of almost any size.
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29 Army Dog Unit also remembered Zoom, who was a veteran of several counter-terrorism (CT) operations where he had distinguished himself with his energy and courage, Army officials informed.
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New Delhi: Online video collaboration platform Zoom has fixed the most dangerous bug on Apple macOS that could allow hackers to take control of users’ operating system when they open the meeting app. The company said in a security update that the Zoom client for meetings for macOS, starting with version 5.7.3 and before 5.11.5, “contains […]
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San Francisco: A security researcher has found a way that an attacker could leverage the macOS version of Zoom to gain access over the entire operating system. According to The Verge, details of the exploit were released in a presentation by Mac security specialist Patrick Wardle at the Def Con hacking conference in Las Vegas this […]
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San Francisco: Google-owned streaming platform YouTube is testing a new feature in its mobile app with its premium subscribers that allows them to zoom in on any video. The latest opt-in experimental feature enables a pinch-to-zoom gesture for videos — and it works both in portrait and full-screen landscape view, reports The Verge. According to […]
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New Delhi: As countries reopen and millions rejoin offices, video collaboration and chat app Zoom has seen a massive erosion in its stock value — nearly 80 per cent — from its high in 2020. The demand for Zoom soared in the two years of the pandemic as companies shut offices and employees had to […]
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British shipping company P&O Ferries sacked 800 of its employees en masse over a Zoom call that lasted only 3 minutes and the employees were not allowed to serve a notice period, reports Daily Mail.
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Since December last year, a number of users have been complaining about this bug in the Zoom Community.
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San Francisco: Tech giant Amazon, which launched its own branded Fire TV television sets last month, is now allowing users to take Zoom calls from its platform. The company said that all what users need is a Fire TV Omni Series of any size to use the video conferencing app. “Joining work meetings or remote […]
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San Francisco: Video conferencing platform Zoom has reached a settlement in a class-action lawsuit over alleged privacy and security issues, media reports say. If a user used the app before July, then they could be eligible to receive money as a result, reports The Verge. The company has agreed to pay $85 million while continuing […]
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New Delhi: In the ongoing Covid-19 pandemic where remote work and learning took centre-stage, 2,507 customers are now contributing more than $100,000 to video chat app Zoom in trailing 12 months revenue, up approximately 94 per cent from the same quarter last fiscal year. Zoom now has approximately 512,100 customers with more than 10 employees, […]
