"customer-care"

A technical glitch disrupted HMWSSB’s customer care and water tanker booking services early Thursday. The issue, affecting the 155313 helpline, was fixed by afternoon with BSNL’s help, and services resumed, with customers again able to book tankers and lodge complaints.

This is the 10th such incident that occurred in the last three months, where the victim was duped after dialling a customer care number from the search engine.

Following complaints from the victims, most of them students, youngsters and women, police have booked 196 cases in the last 6 months

Using the app, cyber criminals tricked him into entering all his details and bank credentials and fraudulently obtained his OTP as well.

Hyderabad: A private employee from Balanagar was cheated of Rs 72,000 by unidentified persons posing as PhonePe customer care executives. The victim, through an e-wallet, had sent Rs 2,800 to his friend but did not get any receipt or message of the transaction. He searched Google for the customer care number and called on it. […]