Hyderabad key centre for ServiceNow

“Hyderabad happens to be a key development centre due to the amazing talent we have and we continue to invest in this fastest growing innovation centre,” said Rao Surapaneni, vice-president of engineering and head of India product operations, ServiceNow.

By   |  Published: 22nd Jan 2021  8:24 pm

Hyderabad: American software company ServiceNow, which provides cloud computing platform to enterprises to manage their digital workflow, sees Hyderabad as its key development centre globally. Not just its research and development centre, which houses 2,400 people, the company also pioneered its academic programme NextGen from the city itself.

“Hyderabad happens to be a key development centre due to the amazing talent we have and we continue to invest in this fastest growing innovation centre. Currently, we have 2,400 people and are doubling our employee count every year. We are continuing on our expansion plans and hope to have full capacity in the near future,” said Rao Surapaneni, vice-president of engineering and head of India product operations, ServiceNow.

In terms of the NextGen programme, Surapaneni informed that the programme started with five colleges in Hyderabad in 2014 and has now grown to 21 colleges mostly from both Telugu-speaking States and impacting 404 students in 2019. Out of these, 279 students were offered jobs by its partners across different locations in India.

As part of the programme, students are trained in ServiceNow platforms, provided certificates and are then provided job opportunities in different partner organisations like Accenture, Cognizant, Capgemini, TCS, Infosys, Hexaware, LTI, DXC, Mphasis and Wipro among others. In 2020, 143 students completed the certification, and they were all hired by ServiceNow’s partner Cognizant.

Even during pandemic, the company continued to hire and engaged with students virtually, and according to Surapaneni, a few students even produced solutions that got embedded into their products.


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