Hyderabad Police C-Mitra initiative assists 1,000 cybercrime victims in 10 days

Hyderabad Police’s C-Mitra initiative has assisted 1,000 cybercrime victims and registered 100 FIRs in ten days. AI-drafted complaints, WhatsApp/email communication, and a 24-member team ensure swift registration, eliminating long waits at police stations.

Hyderabad: Around 1000 victims were assisted and 100 First Information Reports (FIRs) registered through the ‘C-Mitra’ initiative launched by the Hyderabad City Police to expedite justice for cybercrime victims ten days ago.

The initiative aims to provide reassurance to victims and streamline the complaint process. The C-Mitra team, on average, is receiving 100 calls daily.

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The process begins when a victim reports a crime via the 1930 helpline or the National Cyber Crime Reporting Portal. The C-Mitra team then contacts the victim to gather details. Using Artificial Intelligence (AI), the team prepares a complaint draft, which is sent to the victim via WhatsApp or email.

Victims are required to print, sign, and send the copy via courier or post to the Basheerbagh Cyber Crime Station. “Once the signed copy is received, the FIR is registered immediately without delay, and a copy is sent directly to the victim’s mobile phone,” an official stated. This system eliminates the need for victims to wait for hours at police stations.

To ensure swift service, the Cyber Crime wing has constituted a special 24-member team working in two shifts from 8 am to 8 pm.