‘Right tools, motivation will help employees’

Hyderabad: Performance appraisals should be used to understand if right tools and sufficient motivation are given to employees to get their work done. Firing people is not the solution. HR managers should make an effort to tell the stakeholders what the deliverables are, said HR professionals who participated in a webinar on ‘Micro HR for […]

Hyderabad: Performance appraisals should be used to understand if right tools and sufficient motivation are given to employees to get their work done. Firing people is not the solution. HR managers should make an effort to tell the stakeholders what the deliverables are, said HR professionals who participated in a webinar on ‘Micro HR for macro impact- Performance matters’, organised by HR solutions company TMI Group.

“Some employees grasp what is to be done and some don’t. Use technology to collect data and do predictive analysis. HR managers should convey the deliverables to stakeholders and spilt ways if there is a mismatch between expectations and delivery,” said T Krishna Kumar, retired chairman, Coca-Cola India.

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Ravi Ramakrishnan, TMI Group CEO, said the role of HR managers was to manage variations in performance of employees. From employee point of view, remuneration and rewards were major factors for people to join or stay in a company.

Dr Santrupt Misra, Birla Carbon Group Director, said many companies do not spend enough time on defining what performance means to them. “The meaning of performance is not the same throughout. For instance, the skillsets required are different across branches within the same company,” he said, adding that companies should evolve processes to retain people who learn at work.

HR managers should understand the sectoral regulations and anticipate the changes, he said.

“HRs hold on to clichéd beliefs. The pandemic has taught us to be prepared for the unexpected. We are living in fluid times and need to be agile,” said Rajesh Dahiya, Axis Bank Executive Director.

TMI Chairman T Muralidharan said organisations should learn to accept people as they are and still get the performance. The job of the HR manager is to tell where the employees are failing and what can be done to improve the situation.

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