GMR Hyderabad International Airport Ltd. has achieved Level 4 Accreditation in the ACI World Airport Customer Experience programme, the highest global recognition for passenger service. The award reflects GHIAL’s strong customer-first culture, innovation, stakeholder collaboration, and measurable improvements in travel experience.
Among over 400 participating airports worldwide in 2024, Hyderabad Airport has been awarded the Airport Service Quality (ASQ) Award for 'Best Airport in the 15 to 25 Million Passengers Per Annum' in the Asia-Pacific region for 2024.
The airport has prominently secured its place among the Top 3 Global airports for nine consecutive years (2009 to 2017), holding the World No. 1 position four times in 2009, 2010, 2016, and 2017 in the 5 – 15 Million Passengers Per Annum (MPPA) category in ACI- ASQ Awards.
"Now iPhone, iPad, and Mac users can simply search for an airport in Apple Maps and find an airport's COVID-19 web page or local requirements for passengers directly on the airport place card," the council said.
