Hyderabad: The Central Consumer Protection Authority (CCPA) has recently issued guidelines barring hotels and restaurants from levying service charges automatically or by default on food bills. Under the guidelines, consumers can lodge complaints against hotels and restaurants in case of violation. If a consumer sees a restaurant levying a service charge, they have four options […]
New Delhi: The Delhi High Court has stayed a March 25 order of the Central Consumer Protection Authority (CCPA), which imposed a Rs 1 lakh fine on Snapdeal and directed a recall of non-standard pressure cookers which were listed for sale on the platform. Issuing a notice to the respondents, Justice Yashwant Varma said there […]
CCPA Chief Commissioner Nidhi Khare stated that 2,850 complaints pertaining to "transactions failed/cancelled but money not refunded" forming 20 per cent of grievances registered in the banking sector