Step-by-step guide: How to remove ‘Written Off’ status from your CIBIL report
A 'Written Off' status on your CIBIL report can have a significant impact on your credit score and your ability to obtain credit in the future
A ‘Written Off’ status on your CIBIL report can have a significant impact on your credit score and your ability to obtain credit in the future. Removing this status involves a few critical steps that require diligence and persistence. Let’s check how to remove ‘Written Off’ from your CIBIL
report effectively.
1. Request a Copy of Your CIBIL Report
The first step is to obtain a copy of your CIBIL report. You can do this by visiting the CIBIL website and requesting your report. This will allow you to see if the ‘Written Off’ status is present and verify all other details of your credit history.
Steps to Request Your CIBIL Report:
● Visit the CIBIL website and log in to your account
● If you do not have an account, create one by providing your personal and financial details
● Navigate to the section where you can request your credit report
● Follow the on-screen instructions to complete the request process
● Download and review your report once it is available
2. Assess Your CIBIL Report
Once you have your CIBIL report, review it carefully. Check if the ‘Written Off’ status is accurate. Sometimes, errors can occur, and you might find discrepancies that need to be addressed.
Key Areas to Check:
● Ensure all personal information is correct
● Verify the account details and check for any inconsistencies
● Look for any accounts that have been marked as ‘Written Off’
● Note any other errors or inaccuracies
3. Reach Out to Your Lender
If you find a ‘Written Off’ status or any discrepancies, the next step is to contact your lender. Explain your situation and request them to rectify the status. You will need to provide evidence supporting your case.
How to Approach Your Lender:
● Prepare all relevant documents, such as payment receipts and correspondence
● Contact the customer service department of your lender
● Clearly explain the issue and provide your evidence
● Request them to update your status with CIBIL
4. Pay Outstanding Dues
If you have outstanding dues, settle them either in full or at a mutually agreed amount. Clearing your dues is essential to get the ‘Written Off’ status removed.
Steps to Clear Your Dues:
● Discuss with your lender the exact amount you need to pay
● Negotiate if necessary to settle on a feasible amount
● Make the payment and ensure you receive a receipt
5. Obtain a No-due Certificate
After clearing your dues, ask your lender for a No Due Certificate. This document serves as proof that you have repaid all your debts.
How to Get a No-due Certificate:
● After making your payment, formally request the certificate from your lender.
● Ensure that the certificate includes your account details and states that all dues have been cleared.
● Keep a copy of this certificate for your records.
6. Raise a Complaint to CIBIL
If your lender is uncooperative or if the issue is not resolved, you can file a complaint with CIBIL through their dispute resolution portal.
Steps to File a Complaint:
● Visit CIBIL’s official website and navigate to the section for dispute resolution
● Fill out the dispute form with accurate details
● Attach necessary documents, such as the No Due Certificate and payment receipts
● Submit the complaint and note the reference number for future follow-ups
7. Keep Track of Your Complaint
After filing a complaint, it is crucial to monitor its progress. Follow up regularly to ensure that your grievance is being addressed.
How to Follow Up:
● Log in to your CIBIL account and check the status of your dispute
● If there are any delays or additional information required, provide it promptly
● Continue to follow up until the ‘Written Off’ status is removed from your report
Tips for Maintaining a Good Credit Score While removing the ‘Written Off’ status is important, maintaining a good credit score is equally crucial.
Here are some tips to help you improve and sustain your credit health:
● Make Timely Payments: Always pay your dues on time to avoid negative marks on your credit report
● Monitor Your Credit Report Regularly: Check your report periodically to ensure all information is accurate
● Keep Your Credit Utilisation Low: Try to use less than 30% of your available credit limit
● Avoid Multiple Loan Applications: Too many credit inquiries can negatively impact your score
By following these steps, you can effectively remove the ‘Written Off’ status from your CIBIL report and work towards building a healthier credit profile. Remember, the process requires patience and persistence, but with diligent effort, you can achieve a positive outcome.