Strengthen bond with customers: TSCAB chairman to employees

Karimnagar: Telangana State Cooperative Apex Bank Chairman Konduru Ravinder Rao called upon the bank employees to rededicate themselves to strengthen the bond between District Cooperative Central Banks and its customers. The staff should strive to serve customers with courtesy and professionalism, gain their confidence and make them happy, he said. “My bank and my staff […]

Karimnagar: Telangana State Cooperative Apex Bank Chairman Konduru Ravinder Rao called upon the bank employees to rededicate themselves to strengthen the bond between District Cooperative Central Banks and its customers. The staff should strive to serve customers with courtesy and professionalism, gain their confidence and make them happy, he said.

“My bank and my staff are my two eyes and the institution and the employees should prosper serving the people”, he said, adding that bankers should treat customers like gods as the bank has risen to greater heights with the support of esteemed customers and it was the responsibility of the staff to maintain the bank’s position as a leader in financial services.

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Ravinder Rao was the chief guest at the Telangana Cooperative Central Bank Employees Association (TCCBEA) affiliated to All India Cooperative Bank Employees Federation (AICBEF) and All India Bank Employees Association (AIBEA) Karimnagar district general body meeting held at Padmanayaka kalyana mandapam here on Tuesday.

Speaking on the occasion, Ravinder Rao recollected the services of the bank employees and earning profits despite the pandemic situation during the last financial year. He thanked Minister for IT and Municipal Administration K T Rama Rao for recognising the bank employees’ services as frontline warriors by tweeting during the outbreak of the deadly virus.

About the request made by the association leaders about the implementation of PRC, he said that they would give good PRC, which would be acceptable to all and added that the bank employees deserve an appreciable wage revision. He also assured to look into the financial issues of the attenders who were getting meagre salaries by discussing with the high-level committee.

On the new Banking Regulation Act and the cooperative banks coming under the purview of the Reserve Bank of India, Ravinder Rao instructed the bankers to work guardedly and carefully as per the RBI norms and compete on par with the commercial banks. He said that the RBI had even constituted the Bank Enforcement Directorate in Chennai.

Cautioning the bank staff against the growing Cyber frauds, he directed the bank managers to be alert while handling the internet services and opening new bank accounts.
He also assured to provide 100 days wages as a bonus to the Karimnagar DCCB employees on the occasion of centenary celebrations of the bank after discussing in the board of directors meeting.

CEO N Satyanarayana Rao explained how the bank was making strides with the support of employees and customers. He called upon the bankers to gear up to achieve the target of doing Rs 5,000 crore businesses during this financial year. He also said that they were planning for ISO certification of the bank very soon.

TCCBEA working president A Mallesham, secretary V Surender, Chief Vice President B Srikanth, district president G Hanumantha Rao, former district president B Srinivas and others also spoke.