#Jiodown trends on Twitter as users across India face network outage
Customers of Reliance Jio were left frustrated as the telecom operator faced an outage today morning. Users were unable to make calls and send or receive SMSs from 6 am to 9 am for three hours but were able to access mobile data.
Published Date - 29 November 2022, 03:12 PM
Hyderabad: Customers of Reliance Jio were left frustrated as the telecom operator faced an outage today morning. Users were unable to make calls and send or receive SMSs from 6 am to 9 am for three hours but were able to access mobile data. It was only calls and SMS services that were affected due to network disruption.
A few users switched to WhatsApp calling and other alternatives to make calls and send messages. The most affected were the users who enabled two-factor authentication on various platforms, including online banking services, as they were unable to get their OTPs.
<
Frustrated users took to social media sites to report the outrage and soon the hashtag ‘Jiodown’ started trending on Twitter. The reason for the service disruption is still unknown as Reliance Jio is yet to respond to the issue.
In the past, Jio users have experienced the same issues on several occasions. Other telecom service providers also have faced the ire of customers for network outages before.
“No volte sign since morning & so unable to make any calls. Is this how you are planning to provide 5g services when normal calls are having issues(sic),” wrote a user.
“Jio network down? Unable to make calls,” wrote another.
Check out other reactions below: