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A technical glitch in HMWSSB’s IVRS system disrupted customer services, including tanker bookings, across Hyderabad. The helpline remained non-operational, forcing residents to rely on alternative methods. Officials said efforts were underway to restore services at the earliest.

HMWSSB officials conducted raids in SR Nagar after residents reported illegal motors attached to taps. Seven motors were seized, and repeat offenders face Rs 5,000 fines. Residents are urged to report low-pressure water issues to the board’s customer care.

HMWSSB and GHMC officials inspected sewage-affected areas in Amberpet, Patel Nagar and Golnaka after residents faced hardships during the rainy season. Damage to drains during road widening works caused the problem, and officials reviewed possible solutions, including a new stormwater drain.

Several water kiosks set up by the Hyderabad Metropolitan Water Supply and Sewerage Board to provide free drinking water during summer are lying defunct across the city, with some being used as storage spaces by sanitation workers due to lack of maintenance.

HMWSSB will launch the ‘Basthi Bata’ programme from Friday to improve water supply and sewage management in Hyderabad’s core urban areas. Officials will visit colonies and slums on select days and be available at offices to address public concerns.

The Hyderabad Water Board has appointed Directors of Operations for GHMC, Malkajgiri and Cyberabad municipal corporations. It has also divided its jurisdiction into 12 zones and appointed in-charge Chief General Managers to improve administrative efficiency and water supply management.

In a first in its four-decade history, the Hyderabad Metropolitan Water Supply and Sewerage Board has been appointed a Joint Managing Director. MA&UD posted Mayank Mittal to the new role and also named Executive Directors for GHMC, Malkajgiri and Cyberabad.

Water tanker bookings have surged across Hyderabad even before summer, especially in western areas and IT hubs, as groundwater levels fall. While HMWSSB ramps up supply, private operators are charging nearly double official rates to meet rising demand.

HMWSSB patrolling staff caught a tractor driver dumping construction waste into the Gandipet reservoir in Hyderabad. The driver admitted the offence, and a criminal case has been registered. The Water Board urged public vigilance against water source pollution.

To tackle groundwater depletion, the Hyderabad water board plans to construct rainwater harvesting pits in around 1,200 government schools across four districts. The initiative aims to conserve water and promote sustainable practices among students.

The Hyderabad Water Board has launched a 100-day plan to improve groundwater levels by making rainwater harvesting mandatory across GHMC areas. Thousands of households using tanker water have been served notices, while officials aim to cut water shortages through conservation.

Residents of the Kollur 2BHK housing colony in Sangareddy were served a collective Rs 2.39 crore water bill by HMWSSB for 11 months, sparking outrage. Beneficiaries claim they were billed even before occupancy and demand government waiver citing financial hardship.

Heavy rains in upstream areas led to sharp inflows into Osman Sagar and Himayat Sagar on Wednesday. HMWSSB officials opened gates of both reservoirs, releasing surplus water into the Musi River while monitoring the situation closely.

The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) has adopted Artificial Intelligence (AI) to analyse over 6.5 lakh complaints and 1.2 million tanker bookings. Officials said the initiative will help identify high-demand areas and streamline water supply.

A technical glitch in automated systems has forced HMWSSB to switch to manual operations for tanker bookings, delivery, and complaint resolution. Officials were instructed to remain on alert, while a contingency plan is being implemented and restoration work continues.

A major technical issue at the HMWSSB data centre has disrupted its online services since Thursday night, halting tanker bookings and other digital services. Officials say efforts are underway to restore operations, with manual systems temporarily in place for tanker supply.

Water tanker bookings in Hyderabad have surged by 36 per cent due to poor rainfall. HMWSSB held an emergency meeting to handle rising demand. CM Revanth Reddy warned of higher tanker rates for homes without rainwater harvesting pits within ORR limits.

T Kiran Reddy, Director at Ministry of Corporate Affairs and Central Nodal Officer of Jal Shakti Abhiyan, warns of alarming groundwater depletion and urges collective action from citizens, RWAs, NGOs; advocates rainwater harvesting and community participation under 'Catch the Rain 2025' campaign

A Santhi Kumari, who retired as Chief Secretary on April 30, still finds her name listed in the Board of Directors column; K Ramakrishna Rao, who assumed the role of Chief Secretary on May 1, is still shown with his old designation, Special Chief Secretary, Finance

Political parties have been raising concern over the prospect of rabi crops getting impacted in over 10 lakh acres