KTR dials citizens for feedback on GHMC Ward Offices

KT Rama Rao on Tuesday personally called up a few citizens who had approached the recently established Ward offices and took detailed feedback

Hyderabad: Municipal Administration and Urban Development (MA&UD) Minister KT Rama Rao on Tuesday personally called up a few citizens who had approached the recently established Ward offices and took detailed feedback from them on the functioning of the new facility.

Over a phone call made to an IT employee, who had raised a complaint regarding dysfunctional street lights in the Miyapur ward, the Minister enquired about the status of the complaint and the time duration taken to resolve it.

---

In addition to this, over the phone conversation that lasted for over 3 minutes with the IT employee, the Minister also enquired whether the Ward office staff adopted a citizen-friendly approach or not.

“After the complaint, did you get a call? How did the staff speak to you over the phone? Were they polite or rude? Minister asked the IT employee.

The Minister also enquired about the services offered including door-to-door collection of waste and drinking water. He also asked whether the corporator was regularly visiting the wards.